If the washer continues to fill when the washer is turned off or is unplugged then you will need to replace the water valve.
In many cases, detergent dispensers rely on a water valve to release detergent or other additives into the washer. If the dispenser water valve is leaking, it can lead to the washer overflowing. If you notice a consistent drip or flow of water into the dispenser, and the water valves are integrated into the detergent dispenser, it will be necessary to replace the entire dispenser.
The pressure switch is responsible for cutting off power to the water inlet valve when the correct water level is reached. If the pressure switch malfunctions, the water inlet valve may keep filling the washer tub, leading to an overflow. Before considering a pressure switch replacement, it is important to inspect the air tube connected to the pressure switch. Make sure it is free from debris and not leaking.
The main control board of a washer is responsible for supplying power to almost all the electrical parts of the machine. In certain cases, if the control board keeps sending power to the water inlet valve while the washer is attempting to drain, it can lead to an overflow. Although this issue is not very common, you can examine the control board to check for any indications of burning or damaged components. Additionally, you can utilize a multimeter to test if the water inlet valve is receiving power during the washer's cycle. You will need to refer to the unit's wiring diagram for guidance.
The control board of a washing machine supplies power to most of its components. If the control board has a faulty component, it may continuously send voltage to the water inlet valve, causing the washer to overflow. To address this issue, you can inspect the control board for any signs of burning or a malfunctioning component. You can also use a multimeter to test the power output terminals on the board, following the appliance's wiring diagram as a guide. Some washing machine control boards include a built-in pressure sensor that determines the appropriate water level in the tub. This pressure sensor monitors the water entering the tub during the fill cycle and shuts off voltage to the water inlet valve when the correct level is reached. If the control board pressure sensor is defective, it may lead to excessive water filling and overflow. Using a multimeter to test for proper electrical continuity can help identify a defective component.
Low water pressure to the water inlet valve can be a possible issue. The valve needs at least 20 psi of pressure to close properly. If the water inlet valve doesn't receive enough pressure, it may not fully close when the power is turned off. This can lead to water leaking into the washer and causing an overflow. If you have a whole house filter, it's possible that it is clogged and needs to be replaced. If you notice low water pressure from all the faucets in your home, it might be necessary to contact your local water supplier to determine if the water pressure is sufficient.