Refrigerator Problems

Runs constantly

Most Likely Causes

Defrost Thermostat

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A faulty defrost thermostat can cause continuous refrigerator operation. The thermostat activates the defrost heater to periodically melt frost on the evaporator coils. If the thermostat cannot accurately sense coil temperature, the heater may not turn on for defrosting. This allows frost to accumulate, blocking airflow and cooling. The thermostat should be checked for continuity at low temperatures, indicating it is closing the circuit to trigger the heater. No continuity means the thermostat is not signaling defrost mode as needed. Replacing a defective thermostat restores proper automatic defrost functionality to prevent frost buildup so cooling can occur without the refrigerator running continuously.

Repair Steps

  1. 1.Preparation:
  2. 2.Locate the Defrost Thermostat:
  3. 3.Remove the Panel Cover:
  4. 4.Disconnect Wires and Remove the Defrost Thermostat:
  5. 5.Install the New Defrost Thermostat:
  6. 6.Replace the Panel Cover:
  7. 7.Restore Power and Test:
  8. 8.Clean Up:
  9. 9.Final Check:

Compressor

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The compressor circulates refrigerant to cool the refrigerator. If the fan motors and thermistor are working properly but the compressor runs continuously, the compressor itself may be inefficient. This is an uncommon issue. The fans and thermistor ruling out air flow and temperature reading faults point to potential compressor failure. An inefficient compressor has to operate excessively to attempt cooling. When other components are verified functional, the compressor should be inspected. Only an EPA certified technician can legally replace a faulty refrigerator compressor due to regulated refrigerants

Repair Steps

  1. 1.Safety Precautions:
  2. 2.Locate the Compressor:
  3. 3.Disconnect the Refrigerator:
  4. 4.Release Refrigerant:
  5. 5.Remove the Old Compressor:
  6. 6.Install the New Compressor:
  7. 7.Recharge Refrigerant:
  8. 8.Reconnect the Refrigerator:
  9. 9.Test the Refrigerator:
  10. 10.Final Check:

Defrost Heater Assembly

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The defrost heater melts frost off the evaporator coils periodically. A faulty defrost heater allows frost to continually build up on the coils. This makes the refrigerator work harder and run constantly to maintain cooling. Use a multimeter to check the defrost heater for electrical continuity. No continuity indicates a bad heater needing replacement. Proper operation will exhibit conductivity through the closed heater circuit. No continuity means the heater cannot heat to defrost the coils.

Repair Steps

  1. 1.Unplug the refrigerator and allow interior temperatures to stabilize before servicing.
  2. 2.Open the freezer door and locate the heater assembly behind the rear wall or ceiling.
  3. 3.Remove any screws securing the heater housing clips or brackets inside the freezer.
  4. 4.Disconnect wire connectors joining the heater terminals by pulling apart.
  5. 5.Detach the old heater assembly by slipping out of mounting clips once fully unsecured.
  6. 6.Clean mounting area where new heater will affix using a dry cloth or brush.
  7. 7.Position replacement heater by inserting into mounting clips on freezer wall/ceiling.
  8. 8.Reconnect wire connectors by firmly plugging into proper terminals on fresh heater.
  9. 9.Replace mounting screws if needed to fix heater housing rigidly in place.
  10. 10.Plug refrigerator back in and check for normal defrost operation over next cycles.

Thermistor

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The thermistor senses refrigerator temperature and relays readings to the control board. The board controls compressor and evaporator fan operation based on thermistor input. With condenser and evaporator fans running, use a multimeter to test the thermistor. Resistance should vary with temperature changes. If resistance stays fixed, the thermistor could be providing faulty readings to the board, causing continuous running. The thermistor needs replacement if it cannot accurately detect temperature fluctuations.

Repair Steps

  1. 1.Prepare the Refrigerator:
  2. 2.Locate the Thermistor:
  3. 3.Remove the Panel Cover:
  4. 4.Disconnect the Old Thermistor:
  5. 5.Install the New Thermistor:
  6. 6.Replace the Panel Cover:
  7. 7.Restore Power and Test:
  8. 8.Clean Up:
  9. 9.Final Check:

Control Board

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A malfunctioning control board can lead to continuous refrigerator operation. Normally, the board initiates defrost mode periodically to melt frost on the evaporator coils. If the control board is defective, it may not cycle into defrost as needed. This allows frost accumulation which hinders proper cooling. The board not triggering defrost mode means frost remains on the coils, forcing the refrigerator to run constantly in an attempt to maintain temperatures.

Repair Steps

  1. 1.Unplug the refrigerator and allow temperatures to stabilize before servicing.
  2. 2.Remove the back panel or flip up the vegetable bins to access the board.
  3. 3.Locate any retaining screws fastening the old board in the electronics compartment.
  4. 4.Remove mounting screws securing the defective control board.
  5. 5.Disconnect wire harnesses from board connectors by pulling straight off.
  6. 6.Withdraw the failed control board once fully detached from screws and wires.
  7. 7.Clean the mounting area where the new board will make contact.
  8. 8.Position the replacement board and start screws through the mounting holes.
  9. 9.Reconnect all wire harnesses to their matching ports on the fresh board.
  10. 10.Plug refrigerator back in and confirm normal cooling/feature operation.

Door Gasket

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A torn or faulty door gasket can cause constant refrigerator operation. Gaps allow warm humid room air to enter, forming frost on the evaporator coils. Normally the defrost cycle removes this but excess frost from a leaking gasket overwhelms defrosting. The refrigerator runs continuously trying to cool down as icy coils hinder proper temperature regulation. Gaskets should seal tightly when doors are shut to prevent air intrusion. Replace any torn or defective gaskets to restore an airtight seal.

Repair Steps

  1. 1.Remove all items from refrigerator door shelves before servicing.
  2. 2.Grasp gasket edge protruding from channel and pull completely around door.
  3. 3.Clean channel groove where new gasket will seat, removing debris from old adhesive.
  4. 4.Peel adhesive backing along one side of replacement gasket packaging.
  5. 5.Press gasket edge with peeled backing into channel, working around door.
  6. 6.Smooth gasket edges into place ensuring tight seal when door is closed.
  7. 7.Peel remaining backing and firmly press down gasket to adhere all sides.
  8. 8.Close fridge door to ensure gasket is sealing properly against frame.
  9. 9.Check for air gaps and gently press gasket to fully adhere along channel.
  10. 10.Replace door shelves and test seal by closing with paper between door and frame.

Evaporator Fan Motor

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A failed evaporator fan motor can cause continuous refrigerator operation. Evaporator coils cool air that the fan motor circulates throughout the compartments. If the fan motor fails, cold air will not flow properly. This prevents adequate cooling, making the refrigerator run excessively trying to reach temperature. Models with a single evaporator depend on the fan to deliver cold air from the freezer section to refrigerate the refrigerator compartment. If the fan motor stops, the freezer may still get cold but the refrigerator will not cool down since cold air can't reach it.

Repair Steps

  1. 1.Unplug the refrigerator and allow internal temperatures to stabilize.
  2. 2.Remove the back wall or flip up the fruit/veggie bins to access evaporator area.
  3. 3.Locate fan motor mounting screws securing it to brackets inside fridge.
  4. 4.Remove mounting screws and detach any wires plugged into the old motor.
  5. 5.Withdraw faulty fan motor out from behind the rear evaporator panel.
  6. 6.Clean mounting brackets where new motor will attach using a dry cloth.
  7. 7.Position replacement fan motor by inserting into brackets or channels.
  8. 8.Reattach any wiring by connecting plugs back to terminals on new motor.
  9. 9.Insert mounting screws through both motor and sheet metal brackets.
  10. 10.Return refrigerator panels and test cooling performance over several hours.

Defrost Control Board

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A faulty defrost control board can lead to continuous refrigerator operation if it fails to initiate defrost cycles. The board monitors conditions to determine when to activate defrosting. Without periodic defrosting, frost accumulates on the evaporator coil, reducing cooling efficiency and forcing the refrigerator to run excessively. The impact on temperature depends on the evaporator location. Before replacing the board, check the defrost heater and thermostat for continuity to confirm they are functioning.

Repair Steps

  1. 1.Safety Precautions:
  2. 2.Locate the Defrost Control Board:
  3. 3.Gather Necessary Tools and Replacement Parts:
  4. 4.Access the Control Board:
  5. 5.Disconnect Wiring:
  6. 6.Remove the Old Control Board:
  7. 7.Prepare the New Control Board:
  8. 8.Install the New Control Board:
  9. 9.Attach Wiring or Connectors:
  10. 10.Reassemble the Cover or Panel:
  11. 11.Plug In and Test:
  12. 12.Final Check:

Defrost Timer

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A faulty defrost timer can result in constant refrigerator operation. The timer should activate the defrost heater to melt evaporator coil frost several times daily. If the timer is defective, it may not advance through the cycle to trigger the heater as needed. This allows frost buildup on the coils which reduces cooling efficiency, forcing the refrigerator to run excessively to maintain temperature. Replacing a defective defrost timer that fails to periodically turn on the heater can resolve the issue by restoring the automatic defrost function. This prevents frost accumulation through regular melting cycles so the evaporator can properly cool without requiring continuous compressor runtimes.

Repair Steps

  1. 1.Safety Precautions:
  2. 2.Locate the Defrost Timer:
  3. 3.Gather Necessary Tools and Replacement Parts:
  4. 4.Access the Defrost Timer:
  5. 5.Disconnect Wiring:
  6. 6.Remove the Old Defrost Timer:
  7. 7.Detach the Old Defrost Timer:
  8. 8.Prepare the New Defrost Timer:
  9. 9.Install the New Defrost Timer:
  10. 10.Attach Wiring:
  11. 11.Screw or Fasten the New Defrost Timer:
  12. 12.Reassemble Cover or Panel:
  13. 13.Plug In and Test:
  14. 14.Final Check:

Damper Control Assembly

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The damper control assembly is the component that regulates the flow of cold air from the freezer compartment to the refrigerator compartment in a side-by-side refrigerator. It consists of a plastic housing that encloses a mechanical flap or damper that can open and close to control air flow through the duct between the two compartments. If the damper control assembly is broken so that the damper flap fails to open properly, it will restrict cold air from moving from the freezer to the refrigerator. This makes the refrigerator compartment warmer than it should be. In response, the thermostat in the refrigerator compartment will signal the compressor to keep running constantly, trying to cool down the too-warm refrigerator section.

Repair Steps

  1. 1.Safety Precautions:
  2. 2.Locate the Damper Control:
  3. 3.Gather Necessary Tools and Replacement Parts:
  4. 4.Access the Damper Control:
  5. 5.Disconnect Wiring:
  6. 6.Unscrew or Unclip the Old Damper Control:
  7. 7.Remove the Old Damper Control:
  8. 8.Prepare the New Damper Control:
  9. 9.Install the New Damper Control:
  10. 10.Attach the Wiring:
  11. 11.Screw or Clip in the New Damper Control:
  12. 12.Reassemble Shelves and Drawers:
  13. 13.Plug In and Test:
  14. 14.Final Check:

Cover

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The evaporator cover is a plastic shield that protects the evaporator coils on the rear wall inside the freezer compartment of a refrigerator. The evaporator coils contain the refrigerant that absorbs heat from the freezer air as it circulates, creating the cooling effect. If the evaporator cover is damaged or missing, airflow can bypass the evaporator coils, preventing proper cooling. This leads to warmer temperatures in the freezer compartment. The thermostat senses this warmth and continues running the compressor to lower the temperature. However, since air is not being cooled properly by the evaporator, the compressor will run excessively trying to reach the set temperature.

Repair Steps

  1. 1.Safety Precautions:
  2. 2.Identify the Cover:
  3. 3.Gather Necessary Tools and Replacement Parts:
  4. 4.Empty the Affected Area:
  5. 5.Access the Cover:
  6. 6.Remove Fasteners and Screws:
  7. 7.Detach the Old Cover:
  8. 8.Prepare the New Cover:
  9. 9.Install the New Cover:
  10. 10.Attach Fasteners and Screws:
  11. 11.Replace Shelving and Items:
  12. 12.Plug In and Test:
  13. 13.Final Check:

Main Control Board

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A defective main control board can lead to continuous refrigerator operation. The board should cycle the cooling system off and activate the defrost heater periodically to melt frost accumulation on the freezer evaporator coils. If the control board is faulty, it may fail to initiate this defrost cycle as needed. The lack of defrosting allows frost buildup which decreases cooling efficiency, forcing the refrigerator to run excessively to maintain temperature. Replacing a malfunctioning main control board that does not properly cycle into defrost can restore the automatic defrosting functionality

Repair Steps

  1. 1.Safety Measures:

Closing Cam

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Refrigerator door closing cams hold doors open and ensure full closure. Doors not sealing completely allow warm air intrusion, forcing continuous compressor operation to maintain cooling. Inspect the closing cam for damage causing inadequate closure. Cams should properly hold doors open while also enabling complete shut when swung closed. Damaged cams can prevent full closure, leaving gaps that compromise the seal and let warm air enter. This requires excessive cooling to offset the heat entering through openings.

Repair Steps

  1. 1.Safety Precautions:
  2. 2.Locate the Closing Cam:
  3. 3.Gather Necessary Tools and Replacement Parts:
  4. 4.Open the Refrigerator Door:
  5. 5.Remove the Old Closing Cam:
  6. 6.Detach the Closing Cam:
  7. 7.Prepare the New Closing Cam:
  8. 8.Install the New Closing Cam:
  9. 9.Secure the New Closing Cam:
  10. 10.Test the Door:
  11. 11.Plug In and Test:
  12. 12.Final Check:

Condenser Fan Motor

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The condenser fan motor circulates air over the condenser coils to cool the refrigerant, and issues with this fan can lead to continuous refrigerator operation. Debris caught in the fan blade or an inoperable fan motor can disrupt proper airflow over the coils. To inspect, pull the refrigerator out and remove the access panel to reach the condenser fan motor located underneath near the back. Check for obstructions in the fan blade impeding rotation. Test the motor for functionality. If the blade is blocked or the motor is defective, air will not properly flow over the condenser coils to cool the refrigerant, forcing the compressor to run excessively.

Repair Steps

  1. 1.Safety First: Unplug the refrigerator or turn off the circuit breaker to ensure there is no power to the appliance. Safety is a top priority when working with electrical components.
  2. 2.Access Panel Removal:
  3. 3.Detach Fan Blade:
  4. 4.Disconnect Wires:
  5. 5.Remove Mounting Screws:
  6. 6.Install New Motor:
  7. 7.Reconnect Wires:
  8. 8.Reattach Fan Blade:
  9. 9.Replace Access Panel:
  10. 10.Restore Power Safely:
  11. 11.Dispose of the Old Motor:

Condenser Coils are Dirty

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Condenser coils underneath the refrigerator dispel heat from the refrigerant flowing through them. Debris buildup on the coils blocks heat dissipation, forcing the refrigerator to work harder and run continuously to maintain cooling. Condenser coils should be cleaned twice yearly after first unplugging the unit. Use condenser coil brushes or bottle brushes along with vacuuming to remove dirt and debris from the coils. This allows proper air flow and heat transfer from the refrigerator to the coils.

Temperature is Above 10 Degrees F (-12C)

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For top, bottom, and side-by-side refrigerators with a single evaporator, the freezer temperature should be 0 to 5 degrees Fahrenheit. The refrigerator is cooled by air from the freezer. If the freezer is warmer than 10 degrees F, the refrigerator will take longer to cool, making the compressor run excessively. To prevent constant compressor operation, maintain recommended freezer temperatures below 10 degrees by clearing debris from condenser coils, ensuring the condenser fan runs properly, and checking for frost buildup on evaporator coils. Frost on the evaporator indicates a defrost system failure that can lead to insufficient cooling.

Door Not Fully Closing

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Ensure refrigerator doors are sealing completely when closed. If a door bin or food item obstructs closure, a small gap can remain open. This gap will prevent proper cooling, requiring the refrigerator to run continuously compensate. Doors that close completely allow efficient cooling without constant compressor operation. Obstructions keeping doors slightly ajar should be repositioned or removed so the doors can shut fully.

Room Temperature is Hot

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Optimal refrigerator operating temperatures range from 60 to 95 degrees Fahrenheit. Higher heat and humidity negatively impact efficiency, making the refrigerator work harder. When possible, maintain indoor temperatures within the 60 to 95 degree guidelines and keep the area around the refrigerator as cool and dry as feasible.